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FREQUENTLY ASKED QUESTIONS

IS YOUR GRANOLA TRULY HANDCRAFTED ?

At CalorieMatters, each batch of granola is carefully handcrafted in small batches, from the scratch, with the finest ingredients. We slow bake each batch to golden brown to give our granola its characteristic crunch and toastiness.

HOW SHOULD I STORE THE GRANOLA?

Unopened packages of CalorieMatters granola have a shelf life of about 3 months from the date of manufacture, despite having no additives or preservatives. Your pack of granola will have the manufacture date and it is best to consume the same within 3 months from the date of manufacture. You can extend the freshness up to another three months by freezing the granola in an air-tight bag or container. Once you open your pack of granola, please make sure to re-seal open packages completely and store in a cool, dark place for maximum freshness.

CAN I PLACE A SPECIAL ORDER?

Yes, we are open to special requests. Please email us your requirement on contact@caloriematters.in

IS YOUR GRANOLA FREE FROM GLUTEN?

All our granola variants are gluten free. We use gluten free oats, quinoa and amaranth in our granola.

DO YOU USE PEANUTS IN YOUR GRANOLA?

No, we don't use peanuts in our granola. However, please note that the granola is manufactured and packed in an unit that handles other nuts.

IS YOUR GRANOLA VEGAN?

All our current granola variants use honey for sweetening. Hence, they are not vegan. We are looking at launching a vegan variant soon and probably many more.

WHAT ARE YOUR TERMS AND CONDITIONS ?

​At Calorie Matters, we handcraft each bag of granola on receipt of the order, therefore we encourage customers to understand the nature of their order before making the payment. For any clarifications, please feel free to write to us at contact@caloriematters.in or Whatsapp us on +919003041633.

WHAT ARE YOUR SUBSCRIPTION PLANS ?

Our subscription model is as follows :

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Yearly subscription of the 280 gm pack/40gm (7's pack)/40gm (10's pack) -  You will receive one package of the subscription variant you choose in the first week of every month. No concerns, modify / cancel subscription before the 15th of any month during the subscription period.

WHAT IS YOUR RETURN POLICY IF I AM NOT SATISFIED WITH THE PRODUCT ?

  • At any point if there is a product grievance, Calorie Matters will review it on a case to case basis.

  • All subscription packages will be delivered to you in the first week of every month.

  • You can pause the subscription for 2 months over a 14 month period.

  • You can cancel subscription or modify the subscription to any other product variant.

  • Any cancellation/modification of subscription will have to be made before the 15th of every month, else the product for the subsequent month will be delivered and the amount for the same will be deducted before making any changes to the subscription.

HOW TO MAKE THE MOST OF YOUR BAG OF GRANOLA?

​Our granola tastes great as breakfast or as a snack. You can have it post workout/ during hiking/ as an after school snack/as a mid morning snack at work/ as a dessert topping.

We suggest having your granola as a cereal with warm milk for breakfast or with yogurt as yogurt parfait.They also make a great addition to smoothies.

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For more serving suggestions and recipes visit our Recipes page.

WHERE CAN I BUY YOUR PRODUCTS ?

  • You can place your order on our website/ Facebook page / through messenger.

  • Payment is accepted on Paytm and GPay.

  • Our Granola is currently deliverable to most states in India.

  • Shipping charges will are added based on the order quantity and location. We offer free shipping for subscription/bulk orders. Please contact us to know more.

  • Alternately you could also Whatsapp your order to +91 9003041633

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